FAQ


Bedding set is optional(40USD). It will include pillow, bed cover, blanket and bed topper.

No. Due to communal living policy, any pets are not allowed in the facility.

Please contact us via email.

Your down payment will be refunded as followed:

15 days before check-in : 50%

0 to 15 days before check-in : not refundable

Down payment which you have paid during reservation is your deposit.

Under our deposit policy, it will be returned to you after FELIX manager go through check-out process.

As indicated in the contract, deposit may not returned partially or fully in following cases:

1. Violation of contract (ex. duration of stay)

2. Room sanitation : floor, bathroom, shelf and others

3. Damage of property : toilet clog, furniture cracks and others

No. There is no additional cost other than rent. I mean, unless you break something.

FAQ